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iManage Enterprise Application Support (EAS) Feedback Form
Organization Name:
Organizational Routing Symbol:
iManage STARS /
IDW Application
(indicate all that apply):
Purchasing
Payables
Fixed Assets
Receivables
General Ledger
Other
iManage Application - Other:
Please check the responses below that best describe your experience with the
iManage Enterprise Application Support (EAS) Team during your recent call.
What function were you performing when you called the iManage EAS Team?
Inquiry
Transaction Entry
Interface Import
Running Reports
IDW Portal or Discoverer PLUS
Other
Please rate the iManage EAS Team:
Strongly
Agree
Agree
Undecided
Disagree
Strongly
Disagree
The iManage EAS Team ...
Gives Correct Information
Returns calls promptly
The iManage EAS Team is...
Knowledgeable
Courteous
Provides solutions to my problems
What is a reasonable time to expect the iManage EAS Team to return a call?
1/2 Hour
1 Hour
2 Hour
3 Hour
4 Hour
1 Business Day
Comments:
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